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Orders and shipping
Es hängt davon ab, wo Sie sind. Es dauert 5–7 Werktage, bis die hier bearbeiteten Bestellungen eintreffen. Lieferungen ins Ausland können zwischen 7 und 16 Tagen dauern. Einzelheiten zur Lieferung finden Sie in Ihrer Bestätigungs-E-Mail.
It is possible to modify your order.
Contact us at lomalab.info@gmail.com attaching your order number and the change to be made within 72 h to mofify your order
Each order is designed and made for you using the just in time method celebrating patience as a virtue. We aim to drastically reduce manufacturing cutoffs by producing only what is needed. The waiting times vary from 20 to 30 business days. During busy periods, where we receive a higher demand, times may be longer than expected.
We ship to most countries in the world.
Shipping costs depend on the country of destination. Please refer to the following table for prices :
- ITALY - express 2-3 working days - SHIPPING 4.99 €.
- EUROPE - express 4-5 working days - 10 €
- WORLDWIDE - international 6-7 working days - costs calculated at checkout
In your delivery confirmation emails, you will receive a tracking reference that you can use to check the progress of your order online.
Returns
Exchanges or returns are not possible.
Since we produce garments only after receiving an order, we do not have stock in our warehouse. Each garment is tailor-made according to order specifications. This system allows us to optimize costs and reduce waste, offering high quality products at competitive prices. However, it also involves the need to produce exactly the number of items ordered by customers, with no surplus.
In case your order arrives damaged or defective, please photograph the product in question and email our customer service department lomalab.info@gmail.com with details. We will respond within 48 hours. We will then arrange to send you a new product. You can make your request no later than 14 days after receipt.